The networking outage in Warren has been resolved. If you are still experiencing issues please contact the ACMS Help Desk at (858) 534-2267
We are currently experiencing an intermittent networking outage in Warren College and are working to resolve the issue as soon as possible. Please refer to this blog for status updates.
The ACMS Help Desk’s phone system has been fixed and is now accepting calls at (858) 534-2267 as normal.
The ACMS Help Desk will be closing early on Wednesday, 11/25 at 4:30 PM, and will remain closed Thursday – Saturday, 11/26 – 11/28 in observance of the Thanksgiving holiday.
We will resume normal hours on Sunday, 11/29.
A new security vulnerability has been located affecting IOS devices, both stock and jailbroken. Specific versions of applications downloading from the AppStore are the source of the vulnerability.
Apple is working on removing these applications from the AppStore, but if you already downloaded an infected version, you are at risk until the application is removed.
The following list details which apps are confirmed infected: http://forums.macrumors.com/threads/what-you-need-to-know-about-ios-malware-xcodeghost.1918784/#post-21896151
ResNet is monitoring our network for infected devices, and will block your phone / tablet if we discover malicious traffic coming from it.
If you are blocked, please remove any copies of the identified malicious apps and call us at 858-534-2267 to be unblocked.
Microsoft has released an emergency patch for all versions of Windows to address a critical security vulnerability. They have provided details of the update here:
We highly recommend that all ResNet users on Windows (including those using Parallels, Fusion, or Bootcamp), run Windows Update immediately to obtain the patch.
Lenovo has released information regarding a security vulnerability found in certain laptop models. We highly recommend that all ResNet users that own a Lenovo product check the following list and, if they own one of the affected models, immediately follow the instructions to update their laptop firmware and remove the vulnerability.
Microsoft has released the Windows 10 Media Creation Tool, which allows you to upgrade your computer to their latest operating system earlier than waiting for the update through Windows Update.
If you’d like to get Windows 10 up and running on your computer ASAP, check out the following instructions from Microsoft:
ACMS’s VirtualLabs service will be experiencing downtime tomorrow to allow our User Services team to perform necessary maintenance. VirtualLabs may be unavailable throughout the day.
Please contact the ACMS Help Desk by email at firstname.lastname@example.org or by phone at 858-534-2267 with any questions, or to report unannounced problems with other services.
Microsoft has released details about their free upgrade path to Windows 10 for Windows 7 and Windows 8.1 users. If you’re using either one of these operating systems, you are eligible for a free upgrade to Windows 10 for the next year!
Click here to learn how to reserve the free upgrade: http://www.microsoft.com/en-US/windows/windows-10-upgrade
The Help Desk will be closed on Monday, May 25th in honor of Memorial Day. Regular support hours will resume on Tuesday, May 26th at 8:00AM.To report a network outage during the holiday, please call (858) 534-2267 and leave a message