Independence Day Closure

The ACMS Help Desk will be closed for Independence Day on Wednesday July 4th. We will reopen with normal hours on Thursday, July 5th.

Thank you!

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ResNet Registration for UCSD Affiliates [RESOLVED]

The issue with ResNet registration for UCSD affiliates has been resolved. Thank you for your patience.

ResNet registration for UCSD affiliates is currently not working. We are looking into the issue and hope to have it resolved as soon as possible. In the meantime, UCSD affiliates can register under the ResNet conference site and select the “Guest” conference. We apologize for the inconvenience and thank you for your patience.

ERC Hardware Upgrades

We are currently in the process of performing hardware upgrades in Eleanor Roosevelt College; both the wired and wireless connection will be unavailable for an estimated 3-5 business days. We apologize any inconvenience this causes and thank you for your understanding.

Click here to see a list of general access labs if you need internet access.

Facilities Management Performs Electrical Switching On Campus

Facilities Management will perform electrical switching on campus beginning Wednesday, June 13, 2012, at 5:00 am, and ending Friday, June 15, 2012, at 3:00 pm. This work is necessary to continue repairs at the East Campus Substation as a result of the May 26th fire. This is a situation that could have an impact on the electrical system if problems occur during the switching. The plan is to not have this happen and we will take all precautions that we can, but we wanted you to be aware that the possibility does exist.

Thank you for your understanding while this necessary electrical work is being performed.  If you have any questions regarding this electrical switching, please call the Facilities Management Customer Relations Help Desk at Ext. 42930.

This Thursday: Wireless Change

The certificate for our UCSD-PROTECTED wireless service expires this Friday. Unfortunately, there is no way to simply extend the expiration date, so we are forced to make a change. When we do, all iOS (iPhone & iPad) users will be prompted to accept the new certificate via a dialogue box, as will Windows and Mac users who didn’t follow the Blink instructions for wireless config. However, Android users, and Windows and Mac users who DID follow the Blink instructions (the bulk of wireless customers), should be able to continue to use wireless without interruption.

We plan to upload the new certificate Thursday, June 7 at 8:00 a.m.  You will see the dialogue box the first time you connect to wireless after the update (whether that’s Thursday or weeks from now).

As there is seems to be some concern about a security breach when folks see a request to accept a new certificate, we wanted to make sure you are aware in advance that this is expected and that you can be reassured that this dialogue box is legitimate.

To reduce the impact of future certificate renewals, later this summer, we plan to replace this UCSD-signed certificate with an InCommon certificate. This will affect all users, including Windows customers, and we will send advance notification. This will create a more convenient expiration date for campus customers. It will also make the setup process less complex for new wireless users.