Help Desk Schedule During Winter Break

During the winter break, the Help Desk will still be open, but with reduced hours. We will be open on:

  • Saturday, December 15th from 4pm to 7pm (phones only)
  • Monday, December 17th to Friday the 21stĀ from 8am to 4:30pm

You may drop by our Help Desk during the weekday, or you may call or email us.

The Help Desk will be closed after Friday, December 21st, and will be open on January 2nd at 8am. During the campus closure, urgent issues (i.e., network/server outage) reported by email or voicemail will be responded to.

Have a great holiday break!


ERC Africa Network Outage Resolved

We rebooted some networking equipment and the wired/wireless issues affecting ERC Africa have now been resolved (we called a few of you to make sure). If for some reason your internet is still not working, feel free to give us a call. Our phones are open until 7:30pm tonight. Call at 858-534-2267.