Power Outage Affecting Campus Network

There are issues affecting the campus network due to the campus power outage. Estimated time to restoration is at least by 6pm. For up to date information, please visit status.ucsd.edu.

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ResNet Registration – Bad Hostname Error

There is currently an issue affecting network devices that have not been registered with ResNet. When you attempt to register your device, your internet browser will be unable to redirect itself to the ResNet registration page. You will see an error stating, “Bad Hostname” or “Bad Request (Invalid Hostname).”

We are working to resolve the issue so you can self-register your network device.

Until this issue is resolved, if you are able to browse the internet, please go to http://resnet.ucsd.edu and click on “Register Connection”. If this does not work for you, or you are using a device that does not have a browser, ¬†please email us so that we may manually register your connection.

Please email us at resnet@ucsd.edu using your UCSD email address with the following information:

  1. Location of dorm
  2. Network device (e.g., XBox*, Wii**, DS**, Mac, PC, eBook reader, etc.)
  3. WAN MAC Address (xxxx.xxxx.xxxx)
  4. IP Address of device (a correct temporary IP address given by ResNet should be 172.17.xxx.xxx)
  5. Phone Number

We sincerely apologize for this inconvenience, and we hope to resolve this issue as soon as possible. We will be working over the weekend, so your device should be registered within 24 hours from the time you email us.

[Resolved] Telephone Service Outage

As of 1:30PM on 5/3/12, telephone service has been restored. We recommend that users still experiencing issues with campus telephone service remove and replug the telephone cord to reset the phone.

As 12:03 on 5/3/12 Telephone service is once again down due to an outage. Technicians are working to resolve this issue as soon as possible. If you need assistance, please come to the Help Desk at 1313 of the Applied Physics and Math Building in Muir, or e-mail us at acs-help@ucsd.edu. We apologize for any inconvenience, and thank you for your patience.

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Telephone service has been restored. We recommend that users still experiencing issues with campus telephone service remove and replug the telephone cord to reset the phone.

Telephone service is currently down due to an outage. Technicians are already onsite and working on the issue. If you are trying to reach the ACMS Help Desk regarding networking issues, please come to our Front Desk or email resnet@ucsd.edu. We apologize for the inconvenience and thank you for your patience.