ResNet Registration Issues

Due to a high volume of traffic on the ResNet registration site, you may experience a delay while attempting to re-register for Winter Quarter. Please refrain from refreshing the page too many times as this will cause the page to overload. We recommend waiting until off-peak hours before attempting to register. If you have any questions regarding registration, please contact (858) 534-2267.


Winter 2012: Renew Your ResNet Registration

To maintain your ResNet connections, please register your computer(s) by visiting the ResNet website (, and clicking on the Register Connection icon on the top menu.

Those who have registered between Sunday, December 11th, 2011 and Sunday, January 22nd, 2012, will experience no loss of connection to the Internet. We will be clearing out the old registration logs on Monday, January 23rd, at noon.

If you have not registered since December 11th, 2011, please re-register before noon, Monday, January 23rd, 2012, to avoid an interruption to your connection to the Internet.

If you forget to register by noon on Monday, January 23rd, 2012, just go to the ResNet website and register to get your connection back.

You need to register from your on-campus residence. You will need to register both your wired AND wireless connections separately. Make sure you are connected to a ResNet access point, and not a “UCSD” access point when you are registering your wireless connection.  The registration process will include a security scan of your computer to verify that it is protected from the most common Internet viruses.

** Any devices that we helped you register (game systems, routers, et) after July 1st of 2011, or that have been active in the last 60 days do NOT need to be re-registered. **

For any questions or concerns, please contact ResNet. Have a great Winter Quarter!


Network Security Script Error

Around 10am today, due to an error in an automated script, about 50 ResNet computers were blocked for being identified as having malware. This script has been disabled and we are working to manually unblock the computers that were falsely flagged for having malware.

We really do apologize for any inconvenience this caused, but unabashedly blame it on it being Friday the 13th…!

[Resolved] Webmail Currently Down

[Update 10:52 am] – The servers are back up and webmail should be fully functional. If you are still experiencing issues, please try refreshing your browser and trying again. If this doesn’t work, please contact the ACMS Help Desk at (858) 534.2267.

The webmail server is currently experiencing downtime. We are working to resolve this issue as soon as possible.

We apologize for any inconvenience this may cause and thank you for your patience!

Free Alternatives to Popular Software and File Sharing Information

After the winter holidays, many of you may be bringing back to campus new computers. And with that new computer, you’ll probably be installing new software. The UC San Diego Bookstore offers programs for students at educational prices that can be significantly lower than retail prices. However, with filesharing programs like uTorrent, Vuze, or Limewire, you may feel like you do not need to purchase the software you want.

Copyright agencies, organizations that oversee and regulate copyright, look for users who are file sharing, specifically on university campuses. Last school year, UC San Diego had more than 550 copyright violations for students file sharing software, games, music, movies, and more.

When a student receives a copyright violation, they are subject to possible fines and university penalties. In a recent court case, a Boston University graduate student was ordered to pay $675,000 for file sharing 31 songs.

One of the possible consequences for receiving a violation at UC San Diego is a $150 fine. Read more information about the consequences for receiving a copyright violation.

Here’s a video explaining the consequences of file sharing and the university policies.

Receiving a copyright violation is easily avoidable. Don’t risk getting caught by using file sharing software. We do our best to look for legal — and free, if possible — alternatives, and we keep it updated on our website. Did you know there are free, legal alternatives to Adobe Photoshop and Matlab?

For more information, visit our file sharing website.

Welcome Back!

Happy New Year! We hope that you enjoyed your long winter break and that you’re ready for another quarter in the new year!
As a reminder, the ACMS Help Desk will resume support on Sunday, January 8th, from 4 – 7 PM.
For the rest of the quarter, our support hours will be the following:

In-Person Support Hours:

Monday – Friday: 8 AM – 4:30 PM
Applied Physics & Mathematics Building Room 1313 (First floor, Muir College)

Phone Support Hours:

Monday – Thursday: 8 AM – 7:30 PM
Friday: 8 AM – 5:30 PM
Saturday & Sunday: 4 PM – 7 PM
(858) 534-2267