The Utilities Department has notified us that they will be shutting off the power in the Marshall Lowers area on Tuesday, December 20, 2011 between the hours of 9:00 AM until 3:00 PM. Occasional power losses due to testing are expected until Thursday, December 22, 2011, at 3:00 PM. Power to the rest of the campus should not be affected.
In observance of the Thanksgiving Holiday, phone support hours for the ACMS Help Desk will be closing early at 4:30pm on Wednesday, November 23rd.
The ACMS Help Desk will be closed on Thursday, November 24th through Saturday, November 26th. Regular phone support hours will resume on Sunday, November 27th from 4:00 to 7:00pm.
Regular Help Desk support hours will resume on Monday, November 28th at 8:00am. If you live on campus and would like to report any network outages, please call 858-534-2267 and leave a message.
CENIC believes they have mitigated the problem, restoring proper access to/from campus and the ISPs.
They isolated the issue to a problem with the routing peering at their Los Angeles location. To mitigate, they shifted the paths for this traffic to flow over their Sunnyvale peering.
Once they identify the root cause in LA and fix that, they’ll need to shift traffic back to the original paths through LA. It is unknown yet whether it is a hardware, software, or configuration issue in LA.
There appears to be a routing problem between UCSD and some commercial ISPs. UCSD’s upstream provider, CENIC, has received similar reports from other southern California schools and is investigating. They believe a problem exists with ther peering connections to some ISPs and are actively working on the problem. We apologize for the inconvenience and thank you for your patience.
We are aware of the network issues in Warren Goldberg and are working to resolve them as soon as possible. We apologize for the inconvenience and we thank you for your patience. We will be updating this post as we receive more information.
On Friday, November 18th, between the hours of 7-9 AM, Time Warner Cable will be performing maintenance to the cable TV service within the Marshall area. During that time, the maintenance will likely affect cable TV service to all of Marshall College. If you experience any issues with your cable TV after the scheduled maintenance time, please contact us immediately.
We are aware of the TED issues and are working to resolve them as soon as possible. We apologize for the inconvenience and thank you for your patience. We will be updating this post once we receive any more information.
There is currently a routing issue within Time Warner systems preventing users from accessing university websites. This will affect users in cable modem areas, including Muir Tioga and off campus customers with Time Warner cable service. The problem has been reported to Time Warner and is being worked on. This blog post will be updated once the issue has been resolved. We apologize for the inconvenience and thank you for your patience.
We are currently working on the issue regarding ACMS Webmail. We apologize for the inconvenience and we thank you for your patience. We will update this post with more information as we receive it.
Due to the limited connectivity occurring within building 6 of Village West, we will be performing some update to the wireless infrastructure between the hours of 1:00pm and 3:00pm. During this time you may experience limited or no wireless connectivity. If you are experiencing wireless connectivity issues after this time, please contact the ACMS helpdesk (858) 534-2267
CONTINUITY AND EMERGENCY SERVICES
November 8, 2011
ALL ACADEMICS AND STAFF AT UCSD
SUBJECT: Nationwide test of the Emergency Alert System
The first nationwide test of the Emergency Alert System (EAS) is being
conducted by the federal government at 11:00 a.m. on Wednesday, Nov. 9.
During this period, regularly scheduled television, radio, cable and
satellite broadcasts will be interrupted as the system is tested. The
test will last about 30 seconds.
This event is just a test, and not a real emergency alert.
The national Emergency Alert System is an alert and warning system
that can be activated by the president, if needed, to provide
information to the American public during emergencies.
In conjunction with this test, we encourage all members of our campus
community to enroll in the campus voicemail and text emergency
notification system; Triton Alert. Go to
http://blink.ucsd.edu/go/emergencyphonereg to enroll. Campus leaders
will use this system to notify you in the event of an emergency
Please feel free to contact our office regarding campus emergency
preparedness efforts and to learn steps you can take to be better
prepared for any emergency.
Phillip Van Saun
Continuity and Emergency Services