[COMPLETED] Planned Power Outage

Due to construction in Revelle, there will be a planned power outage on Monday, January 31, from 10 AM until 6 PM. This outage will affect Cable TV services in all of Revelle Fleets. Please email acs-help@ucsd.edu for any questions.

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ResNet Registration – Fixed

Today, our phone support will be extended until 9pm to help users that are still having issues with registration.

12:45 PM: The registration process has been significantly improved resulting in a much faster experience. Thanks again for your patience. Please contact our Help Desk (acms-help@ucsd.edu or 858-534-2267) if you are still experiencing problems.

8:30 AM: The registration process has been fixed, but is slow as thousands of students are trying to register. Please be patient as you are trying to register, and do not refresh your page unless it times out, then select “Try again.” Thank you again for your patience.

7:15 AM: Last night, a number of issues prevented the ResNet website and registration process from working. This is urgently being worked on, and registration should be back up shortly. We sincerely apologize for the inconvenience this has caused.

Re-register for Winter Quarter!

To maintain your ResNet connections, please register your computer(s) by clicking on the Register Connection link on the main ResNet page (resnet.ucsd.edu) to the right.

Those who have registered between Sunday, December 12, 2010 and Tuesday, January 11, 2011, will experience no loss of connection to the Internet. We will be clearing out the old registration logs on Wednesday, January 12th, 2011, at noon.

If you have not registered since December 12, 2010, please re-register before noon, Wednesday, January 12th, 2011 to avoid an interruption to your connection to the Internet.

If you forget to register by noon on Wednesday, January 12th, 2011, please just re-register your connection to get your connection back.

You need to register from your on-campus residence. You will need to register both your wired AND wireless connections separately. Make sure you are connected to a ResNet access point, and not a “UCSD” access point when you are registering your wireless connection. The registration process will include a security scan of your computer to verify that it is protected from the most common Internet viruses.

** Any devices that we helped you register (game systems, routers, et) after July 1st of 2010, or that have been active in the last 60 days do NOT need to be re-registered. **

For any questions or concerns, please contact ResNet. Happy New Year!

[Resolved]Network Connectivity Issues Affecting The Village Campus

Update: The wireless outage issue within the Village area on campus has been resolved. If you continue to experience difficulties, please try rebooting your computer. If the problem still persists, please  contact us at 858 534 2267 or at acms-help@ucsd.edu.

We have been receiving calls from residents in The Village having problems connecting to the internet using the wired or wireless connection. Network administrators are aware of the issue and are working to resolve it. We apologize for the inconvenience.