In observance of the Thanksgiving Holiday, phone support hours for the ACMS Help Desk will be closing early at 4:30pm on Wednesday, November 25th. The ACMS Help Desk will be closed on Thursday, November 26th through Saturday, November 28th. Regular phone support hours will resume on Sunday, November 29th from 4:00 to 7:00pm. Regular help desk support hours will resume on Monday, November 30th at 8:00am. If you live on campus and would like to report any network outages, please call 858-534-2267 and leave a message.
The switches supporting network services for Sixth Bldg 100 is currently down. We are aware of the issue and are working to resolve the problem as soon as possible.
The issue has now been resolved. Please call the ACMS Help Desk at 858-534-2267 if you are still having connectivity issues.
Updated 11-12-09 at 10:54 am
Network issues affecting Marshall ResHalls should be resolved. If you still cannot get online, please make sure to reset the cable modem by unplugging the power to the modem for a few minutes, and then plug it back in. The modem should come back online within 30 minutes. If you are still having problems, please call us at 858-534-1853.
Currently, we are experiencing a network and cable outage in Marshall College. We are working to fix the issue as soon as possible. Thank you for your patience and we apologize for any inconveniences.
The ACMS Help Desk will be closed on Wednesday November 11, 2009 in observance of the Veteran’s Day Holiday. Phone and help desk support will resume at 8:30am on Thursday November 12.
There was a brief, 1-hour network outage on Wednesday, November 4th from 4-5pm. Any network connectivity issues during this time should be resolved. If you still having problems, please contact us directly by emailing us at firstname.lastname@example.org or call us at 858-534-2267.
We apologize for any inconvenience this may have caused.