Recent Phishing Attempts

The ACS Help Desk is receiving reports that ahelpdesk1@gmail.com is sending spam to UCSD email addresses in an attempt to deceive account holders to supply their login credentials. As always, please do not reply to email that is not from a UCSD domain such as acs-help@ucsd.edu. We will never ask for a password in an email, and in general, you should never send sensitive information like passwords in an email. Please call or check our website for up to date information regarding email and network service.

If you have mistakenly responded to the email, please change your password immediately using the global password change tool: http://acs.ucsd.edu/account-tools/gpasswd.shtml

Attached below is an example of a fake UCSD email:

From: UCSD Help Desk
Date: Wed, 15 Jul 2009 23:03:50 -0700
Subject: Confirm Receipt

MIME-Version: 1.0

Dear Ucsd Web Mail User,

This message is from University of California, San Diego Information Technology Department to all student
and staff. We are currently upgrading our data base and e-mail center as well deleting all unused
University of California, San Diego Web Mail account to create more space for new accounts. In order
not to be suspended, you will have to update your account by providing the information
listed below:

Enter Your Ucsd Information Below:

Username:
Password:
Date of Birth:

You will be sent a new confirmation alphanumerical password so that it will only be
valid during this period and can be changed after the process.

We are very sorry for the inconvenience this may have cost you.

Thanks for your understanding.
San Diego State University Support.

Technical assistance: 858-534-3227, acs-help@ucsd.edu
Main Help Desk: Applied Physics & Mathematics Building, Room 1313
Copyright ©2009 Regents of the University of California. All rights reserved.