Network Outage in ERC – Resolved

The ERC network is back up.

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Some network hardware in ERC broke early this morning and is currently causing a network outage in all of ERC. Repairs are already underway, and we are hoping things will be back up by 11 AM. We apologize for any inconvenience.

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Support Hours During Winter Break

During the Winter Break, ACS Help Desk phone support will close at 4:30PM, and there will not be any weekend support hours.The ACS Help Desk will be closed from December 24th through January 1st for the Winter Holidays. Voicemail and email will be checked regularly for notice of outages.We hope you have a great Winter break!